Plasma TV Repair FAQ at Pioneer

I was looking around at the Pioneer plasma TV repair support site today to get a sense of common repair problems they have with their TVs. They list only 6 problems in their FAQ, leading me to believe these are their most common issues. Or at least the ones most easily handled without professional help. Below are the problems and a short summary of solutions. Where we offer more detailed instructions, I’ve linked there.

My Plasma TV will not turn on, what can I do? Verify that the power cord is plugged into a working outlet. Press the main power switch located on the front of the screen. Press the standby/on button on the remote or the side of the panel. If the power still doesn’t come on you will need to make a support call to Pioneer at 1-800-421-1625.

Why does the blue power light on my Plasma blink 12 times? On the following models Pioneer has determined this to be part of the normal operation, if the unit will power on: PRO-940HD, PRO-1140HD, PRO-1540HD, PDP-4270HD, PDP-5070HD and PDP-6070HD. If the power doesn’t come on you will need to make a support call to Pioneer Plasma TV Support at 1-800-421-1625.

I lost the TV Guide listings on my plasma TV. How do I get them back? 1. Go to TV Guide. 2. Go to the navigation bar. 3. Arrow left or right, to the SET UP tab. 4. Arrow down once to highlight CHANGE SYSTEM SETTINGS. (Do not hit enter; only highlight it.) 5. Enter code number 653274147. You will not see anything happen until you complete the code. Once you complete the code, the unit will perform a power cycle. When this is completed, turn the unit off. The TV Guide should start to repopulate within 24-48 hours. If the TV Guide still does not load, or has never loaded, you willneed to make a support call to Pioneer Plasma TV Support at 1-800-421-1625.

What can I do to prevent or repair Plasma TV screen burn in? When a static image is left frozen on a display for several hours, a faint imprint of the image, known as image retention, can remain. There are several steps you can take to avoid getting Plasma TV screen burn in and to correct the problem if it occurs. Continue reading our tips for repairing plasma TV screen burn in.

I set up the TV Guide on screen, however when I press TV Guide on I get NO LISTING, what can I do? There are several reasons for the “no listing” message: 1. It is possible that the information for a particular show was not available at the last update download. TV Guide information is updated daily, however the time to download the data can take from 1-2 days or as long as 7 days. 2. TV Guide information is only retrieved via a cable line or an antenna signal. This feature does not work with satellite TV. If you do not receive any TV Guide listing information within 48 hours, there may be a problem with the EPG data in your area and you will need to contact Pioneer Plasma TV support at 1-800-421-1404.

How do I clean my plasma TV? Cleaning a plasma TV screen is very easy. Continue reading for our guide to cleaning a plasma TV screen.

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